Shipping policy

Our store is committed to delivering your order as efficiently as possible while maintaining the quality and care our brand represents. Once an order is placed and payment is successfully processed, please allow 2–5 business days for order processing. During high-demand periods such as product launches, restocks, or holidays, processing times may be extended. Orders are not shipped on weekends or holidays.

After processing, shipping times typically range between 7–21 business days depending on your location. Please note that these delivery timeframes are estimates and are not guaranteed. Due to factors such as high demand, limited production runs, and supplier logistics, some orders may take longer than expected to arrive. By placing an order with us, you acknowledge and accept that shipping delays may occur.

Once your order has been shipped, you will receive a confirmation email that includes your tracking number. Tracking information may take a few days to update depending on the carrier. It is the customer’s responsibility to ensure that all shipping information entered at checkout is accurate. We are not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete address information.

We are not liable for shipping delays caused by external factors beyond our control, including but not limited to shipping carrier delays, customs processing, weather conditions, or other unforeseen circumstances. Once a package has been handed over to the carrier, it becomes their responsibility. If your tracking information shows that your package has been delivered but you have not received it, you must contact the shipping carrier directly for assistance.

By completing your purchase, you agree to this shipping policy and understand that delivery times may vary and are subject to potential delays.